What Data We Collect and Why We Collect It
When you open an account, we collect the information you provide directly — your name, email address, phone number, and the payment method details you register, whether that is bKash, Nagad, or Rocket. We also collect technical data automatically: your device type, IP address, browser version,
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and session activity. This technical data helps us keep your account secure and ensures our platform loads correctly on your mobile. Payment data tied to bKash, Nagad, and Rocket transactions is processed to complete deposits and withdrawals and to comply with financial verification requirements that apply
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in eligible regions. We do not sell your personal data to third parties for their own marketing purposes. Data shared with payment processors — including mobile wallet providers — is limited to what is strictly needed to complete the transaction you initiate. If you contact our
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support channel, the content of that conversation is stored to help resolve follow-up queries. We retain account data for as long as your account is active and for a period afterward as required by applicable regulations, which vary by jurisdiction. You have the right to request
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access to, correction of, or deletion of your personal data, subject to legal obligations that may require us to keep certain records. For all data-related requests, reach our support team through the contact paths listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.